Omnichannel · AI-Powered

Everything you need

An AI assistant that answers your customers automatically across WhatsApp, Instagram & Messenger, a shared team inbox, broadcasts, automation, and analytics — the complete omnichannel platform.

Connect every channel

Meet your customers wherever they are. Standard plans include WhatsApp, Instagram & Messenger — the Custom plan adds TikTok, Telegram, Shopify and more.

WhatsAppStandard
InstagramStandard
MessengerStandard
TikTokCustom
TelegramCustom
ShopifyCustom
Built-in AI Assistant

One AI assistant. Every kind of business.

Every WiseChatt plan includes an AI assistant that answers your customers automaticallyacross WhatsApp, Instagram & Messenger — using only the business details you provide. You just step in when you want to. See it work for your industry 👇

Clothing Storeon Instagram

Turn DMs into orders

The WiseChatt AI assistant handles Luxe Apparel's Instagram chats automatically — using only the business details you provide. Your team steps in only when it wants to.

  • Answers stock, size & price questions instantly
  • Recommends products and shares photos
  • Places orders and shares tracking — automatically

WiseChatt AI · Luxe Apparel

Active now

Message…

Trained on your business

Add your services, prices, hours & FAQs once — the AI answers using only that.

Replies 24/7 in seconds

Every customer gets an instant, on-brand answer — even at 3 AM.

Hands off to your team

Anything it can't handle is passed to a human, right inside your inbox.

AI Assistant

Automatic AI replies

The assistant answers every message instantly across WhatsApp, Instagram and Messenger using your business information — handling chats around the clock with no staff needed.

Trained on your business

Paste in your services, prices, hours and FAQs once. The AI answers using only that — accurate, on-brand, and it never makes things up.

Seamless human handoff

When a conversation needs a person, the AI hands it straight to your team inside the shared inbox — nothing slips through.

Inbox & Conversations

Unified team inbox

Every incoming message from WhatsApp, Instagram and Messenger lands in one shared inbox. Users can claim, assign, and transfer conversations without ever losing the thread.

Role-based access

Admins control who sees what. Users are scoped to their assigned conversations while admins get full visibility.

Real-time conversation updates

The inbox refreshes automatically so your team always sees the latest messages without manual reloading.

Automation & Messaging

Automated response flows

Configure multi-step menu bots that qualify leads, take bookings, handle FAQs, and route enquiries — all without human intervention.

Broadcast campaigns

Upload a contact list, pick a template, and send personalised messages to thousands of customers in one click.

Message templates

Pre-approved WhatsApp templates for outbound messaging. Manage, edit, and submit templates directly from the dashboard.

Data & Analytics

Broadcast logs & delivery tracking

See exactly which messages were delivered, failed, or bounced. Drill into individual batch results with per-row status tracking.

Contact management

Sync contacts from Google Workspace, apply labels like 'VIP' or 'No Show', and filter your audience for targeted campaigns.

Audit-ready activity logs

Every outbound message is logged with user name, timestamp, and delivery status — ready for compliance reviews.

Security & Multi-tenancy

Workspace isolation

Every business gets a fully isolated workspace. Conversations, contacts, users, and Meta credentials are completely separate across tenants.

Secure credential storage

Meta API credentials and Google OAuth tokens are stored encrypted per workspace — never shared, never exposed.

JWT-based sessions

Stateless authentication with short-lived tokens means no server-side session storage and no session hijacking risk.

Ready to get started?

14-day free trial. No credit card required.

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