Omnichannel · AI-Powered

Everything you need

An AI assistant that answers your customers automatically across WhatsApp, Instagram & Messenger, a shared team inbox, broadcasts, automation, and analytics. The complete omnichannel platform.

Connect every channel

Meet your customers wherever they are. Standard plans include WhatsApp, Instagram & Messenger — the Custom plan adds TikTok, Telegram, Shopify and more.

WhatsAppStandard
InstagramStandard
MessengerStandard
TikTokCustom
TelegramCustom
ShopifyCustom
Built-in AI Assistant

One AI assistant. Every kind of business.

Every WiseChatt plan includes an AI assistant that answers your customers automatically across WhatsApp, Instagram & Messenger using only the business details you provide. You just step in when you want to. See it work for your industry 👇

Clothing Storeon Instagram

Turn DMs into orders

The WiseChatt AI assistant handles Luxe Apparel's Instagram chats automatically — using only the business details you provide. Your team steps in only when it wants to.

  • Answers stock, size & price questions instantly
  • Recommends products and shares photos
  • Places orders and shares tracking automatically

WiseChatt AI · Luxe Apparel

Active now

Message…

Trained on your business

Add your services, prices, hours & FAQs once the AI answers using only that.

Replies 24/7 in seconds

Every customer gets an instant, on-brand answer even at 3 AM.

Hands off to your team

Anything it can't handle is passed to a human, right inside your inbox.

AI Assistant

Automatic AI replies

The assistant answers every message instantly across WhatsApp, Instagram and Messenger using your business information handling chats around the clock with no staff needed.

Trained on your business

Paste in your services, prices, hours and FAQs once. The AI answers using only that accurate, on-brand, and it never makes things up.

Seamless human handoff

When a conversation needs a person, the AI hands it straight to your team inside the shared inbox nothing slips through.

Inbox & Conversations

Unified team inbox

Every incoming message from WhatsApp, Instagram and Messenger lands in one shared inbox. Users can claim, assign, and transfer conversations without ever losing the thread.

Role-based access

Admins control who sees what. Users are scoped to their assigned conversations while admins get full visibility.

Real-time conversation updates

The inbox refreshes automatically so your team always sees the latest messages without manual reloading.

Automation & Messaging

Automated response flows

Configure multi-step menu bots that qualify leads, take bookings, handle FAQs, and route enquiries all without human intervention.

Broadcast campaigns

Upload a contact list, pick a template, and send personalised messages to thousands of customers in one click.

Message templates

Pre-approved WhatsApp templates for outbound messaging. Manage, edit, and submit templates directly from the dashboard.

Data & Analytics

Broadcast logs & delivery tracking

See exactly which messages were delivered, failed, or bounced. Drill into individual batch results with per-row status tracking.

Contact management

Sync contacts from Google Workspace, apply labels like 'VIP' or 'No Show', and filter your audience for targeted campaigns.

Audit-ready activity logs

Every outbound message is logged with user name, timestamp, and delivery status ready for compliance reviews.

Security & Multi-tenancy

Workspace isolation

Every business gets a fully isolated workspace. Conversations, contacts, users, and Meta credentials are completely separate across tenants.

Secure credential storage

Meta API credentials and Google OAuth tokens are stored encrypted per workspace never shared, never exposed.

JWT-based sessions

Stateless authentication with short-lived tokens means no server-side session storage and no session hijacking risk.

Ready to get started?

14-day free trial. No credit card required.

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