Every incoming message becomes a captured lead
No form to fill, no button to press, nothing for your team to remember. The moment someone messages your business on WhatsApp, Instagram, Messenger, TikTok or your website chat, WiseChatt records them as a lead (name, number, channel, first message and what they actually want) and the AI keeps qualifying while you sleep.
- 100% of inbound numbers captured
- AI writes what each lead is asking about
- Pipeline stages from new to closed
- One-click CSV export
How it works
From first message to done, automatically
A prospect messages you
On any connected channel: WhatsApp, Instagram DMs, Messenger, TikTok, Gmail or your website chat bubble. Ads, bio links, QR codes, click-to-WhatsApp, it all lands in one place.
The lead is recorded instantly
Name, phone number or handle, channel and first message are saved automatically. Nothing depends on an agent remembering to log it.
AI qualifies the conversation
The assistant answers, asks the qualifying questions you'd ask, and summarises the enquiry in a short phrase like 'FSc admission requirements' or 'bulk order, 200 units'.
Your team works the pipeline
Move leads through new → contacted → qualified → closed, filter by channel or interest, and export or push them into your CRM.
A lead desk that fills itself
Zero-effort capture
Every inbound conversation creates a lead record. There is no form, no keyword and no manual step, so a lead is never lost because someone was busy.
AI-written interest labels
A dedicated AI pass reads the conversation and writes what the customer contacted you about, in plain English, whatever language they wrote in.
Pipeline stages & filters
Track each lead as new, contacted, qualified or closed. Filter by status, channel or date range to work today's list instead of scrolling an inbox.
CSV export & contact sync
Export your leads whenever you want, sync contacts from Google Workspace, and tag audiences with labels like VIP or No Show for later targeting.
Follow up at scale
Turn captured leads into a broadcast audience: send an approved WhatsApp template to thousands of contacts with personalisation and full delivery tracking.
Routing to the right person
The AI hands a hot lead to the right department or agent, and every hand-off is logged, so nothing sits unanswered in a shared inbox.
Why inbound chat is the lead source you're already wasting
Businesses spend heavily to make the phone buzz: ads, click-to-WhatsApp campaigns, Instagram bios, QR codes on packaging. Then the leads arrive as chat messages and quietly evaporate: a message answered at 11pm and forgotten, a number never saved, an enquiry no one followed up because it wasn't written anywhere.
WiseChatt treats every inbound message as what it is, a lead. The record is created automatically from the conversation itself, so capture rate is not a function of how disciplined your team is that week. Because it's driven by the conversation, you get the channel it came from, the first thing they said, and an AI-written summary of what they actually want.
From there it behaves like a lightweight CRM built for messaging: stages, filters, exports, labels and broadcast follow-up. If you already run a CRM, the developer API and webhooks push leads into it as they arrive on the Custom plan.
And because the same AI assistant answers while it captures, leads are qualified before a human ever opens the chat, so you spend your time on the ones worth calling, not on triage.
Built for
FAQ
Questions, answered
How does WiseChatt capture leads from WhatsApp?+
Every inbound message creates or updates a conversation record carrying the customer's name, number and channel, so every number that messages you is captured automatically, with no form, keyword or manual logging step.
Does it capture leads from Instagram and Messenger too?+
Yes. Lead capture runs on the shared pipeline, so WhatsApp, Instagram DMs, Facebook Messenger, TikTok, Gmail and the website chat widget are all captured the same way, with the source channel recorded on each lead.
Does the AI qualify leads automatically?+
Yes. The assistant answers and asks your qualifying questions 24/7, and a separate AI pass writes a short interest label describing what the customer contacted you about, so you can sort real buyers from browsers at a glance.
Can I export leads or send them to my CRM?+
You can export your leads to CSV at any time from the dashboard. Pushing leads into an external CRM or in-house system in real time is available through our developer API and webhooks on the Custom plan.
Can I follow up with captured leads in bulk?+
Yes. Captured contacts can be used as a broadcast audience: pick an approved WhatsApp template, personalise it, and send to thousands with per-recipient delivery tracking.
What if the lead needs a human?+
The AI hands the conversation to your team inside the shared inbox, optionally routed to the right department, and every hand-off is recorded in an assignment history you can audit later.
Never lose another inbound lead
Capture, qualify and follow up every conversation automatically. Start free, no credit card required.